Privacy Policy
Who We Are
Elite City Apparel is a custom apparel and activewear brand. Our website address is: https://elitecityapparel.com.
For any privacy-related questions, you can contact us at: info@elitecityapparel.com.
Information We Collect
When visitors use our website, place an inquiry, submit a form, create an account, or contact us, we may collect personal information such as name, email address, phone number, billing details, shipping address, company name, and order-related information.
We may also collect technical information such as IP address, browser type, device information, pages visited, and website usage data to improve our website performance, security, and customer experience.
Comments
When visitors leave comments on our website, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string created from your email address may be provided to the Gravatar service to check whether you are using it. After approval of your comment, your profile picture may be visible publicly in the context of your comment.
Media
If you upload images to our website, you should avoid uploading images with embedded location data, also known as EXIF GPS data. Visitors to the website may be able to download and extract location data from images uploaded to the site.
Cookies
Our website may use cookies to improve user experience and website functionality.
If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. This is for your convenience so you do not have to fill in your details again when leaving another comment. These cookies may last for one year.
If you visit our login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.
When you log in, cookies may be used to save your login information and screen display preferences. Login cookies may last for two days, while screen option cookies may last longer. If you select “Remember Me,” your login may remain active for a longer period. When you log out, login cookies are removed.
Orders and Custom Apparel Requests
When you request a quote, place an order, or submit custom apparel details, we may collect information necessary to process your request. This may include product preferences, sizes, quantities, logo files, artwork, design instructions, shipping details, and payment-related information.
This information is used to prepare quotes, process orders, manufacture custom products, communicate with you, arrange shipping, and provide customer support.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, articles, social media feeds, or third-party tools. Embedded content from other websites behaves the same way as if you visited that website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with their content, especially if you have an account and are logged in to those websites.
Who We Share Your Data With
Elite City Apparel does not sell your personal information.
We may share necessary information with trusted service providers who help us operate our website, process payments, fulfill orders, provide shipping services, manage customer communication, or improve website security.
If you request a password reset, your IP address may be included in the reset email.
We may also share information when required by law, regulation, legal process, or to protect our business, website, customers, and rights.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, we store the personal information they provide in their user profile. Registered users can view, edit, or delete their personal information at any time, except they may not be able to change their username. Website administrators can also view and edit that information.
Order, quote, and customer communication records may be retained for administrative, legal, accounting, security, and customer service purposes.
What Rights You Have Over Your Data
If you have an account on this website, have left comments, submitted a form, or placed an order, you may request an exported file of the personal data we hold about you, including any data you provided to us.
You may also request that we delete personal data we hold about you. This does not include data we are required to keep for administrative, legal, accounting, or security purposes.
To make a privacy request, please contact us at: info@elitecityapparel.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Information submitted through forms, orders, or website interactions may be processed through trusted third-party tools used for website management, email communication, payment processing, shipping, analytics, or security.
Data Security
We take reasonable steps to protect personal information submitted through our website. However, no online transmission or storage system is completely secure. We encourage users to share only the information required for their order, inquiry, or account.
Updates to This Privacy Policy
Elite City Apparel may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated version. We encourage visitors to review this page periodically to stay informed about how we protect personal information.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us at:
Elite City Apparel
Email: info@elitecityapparel.com
Website: https://elitecityapparel.com